Marketing Review help business to develop new opportunities, using the phone we focus on doing the work many companies forget to do – Cold Calling. Talk to us about how we can work with you to create the business you want. Click Here for more details or Contact us
Quote of the Day
13th April 2018 (282)
It’s Time to Believe that You Were Chosen for Great Success. – Click Here
4th October 2017
Call Management – Don’t skip asking questions that you think you already know the answers to and take extensive notes when you’re questioning. It forces you to listen, and you’ll be glad you did when you prepare for the next call.
“if you succeed and you are not fulfilled, that’s failure”
2nd October 2017
Call preparation – Build an index of questions, and answers that you can call upon when needed.
“if you don’t make the choices in your own life, someone else will”
22nd September 2017
Preparation – When preparing for a sales call or meeting, it’s important to understand what’s going on at a company–what’s the recent news. It can sometimes be important to learn about past news, for example, mergers and acquisitions, executive hires, new product launches, etc. The good news is, finding current and archived news is very easy.
“its never to late to start”
19th September 2017
Pay Attention, I believe that to truly be an effective communicator, you need to work hard at the art and science of simply paying attention. That means actually listening to what the other person is saying, and not thinking of what you will say next. Or worse, interrupting them with what you want to say.
There is no such thing as multi-tasking, since a person can only do one thing at a time. If you are flitting from thing to thing, you are not doing any of them very well. Certainly you wouldn’t have your A-game when you are talking on the phone and trying to perform several other activities.
“Find out what your gift is and pursue it with everything you have”
18th September 2017
Learn the Customer:
Every time you’re with a customer, make it a point to learn something personal and professional about them. Don’t allow your time together to be so focused on the immediate business opportunity that you miss out on additional, long-term information. It’s the long- term information you gain that will help you retain the customer, and the longer you have a customer, the more likely they are to refer others to you.
When you’re gathering information about the person, look for items that are of common interest to you both. These are the items that will help you propel the business relationship to the next level.
“It is never too late to be what you might have been.”
14th September 2017
Make it your goal on every call to ask a version of “Will you…?” as opposed to “May I…?”
An owner made a change in the restaurant’s procedure that underlines the curious moral status of a restaurant reservation, He instructed his receptionists to stop saying, “Please call us if you change your plans,” and start saying, “WILL you call us if you change your plans?” His no-show rate dropped from 30 percent to 10 percent! In other words — by asking a question and eliciting a response —he created a sense of obligation. Getting that soft commitment made a huge impact.
“The success of your presentation will be judged not by the knowledge you send but by what the listener receives.”
12th September 2017
In sales, it does not matter what you want. It needs to be all about them.
When you let your interests and desires get in the way, that creates objections. That is, IF you are even able to get to that point, meaning self-interested salespeople often
don’t even get the chance to speak with a prospect, since their “all about me” calls, emails, and voice messages are ignored and deleted. So here’s one of the simplest principles of sales success: Forget about what YOU want. make it all about them
“Time is to precious for timid dreams”
8th September 2017
Be Careful About What You Habitually Say – We really need to be careful about the speaking habits we possess. During a humorous phone mishap a woman was wrapping up a an internal phone conversation with her company IT director. Before hanging up she said, “I love you Dave.”
She said she did it out of habit, “You know how you tell your family you love them on the phone…” He was not family. Doh! She immediately called back and apologised. Luckily, he saw the humor in it and nothing more.
“If you want something you have to be relentless”
Marketing Review 